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FAQ

SpeedyLoans Frequently Asked Questions

You have questions; We have answers.

My Profile (6)

  • What if I forgot my SpeedyLoans password?

    To reset your password, follow these steps:
    • Click the "NEED HELP?" link under the customer login section in the top right corner of the SpeedyLoans website.
    • Select "I FORGOT MY PASSWORD," fill in your username, and select "NEXT"
    • Select your preferred communication method and select "NEXT". You will be sent a unique PIN that will allow you to reset your SpeedyLoans password.
  • What if I forgot my SpeedyLoans username?

    Please call 866.977.3339 to reset or retrieve your username.
  • How do I change my SpeedyLoans password?

    To update your SpeedyLoans password, follow these steps:
    • Log into your online customer portal account
    • Under "MANAGE ACCOUNT", select "CHANGE PASSWORD"
    • Type in your current and new password and select "NEXT". Your password is now updated.
  • How do I update my SpeedyLoans customer profile?

    To update your SpeedyLoans account information please call 866.977.3339 or email cs@ispeedyloans.com.
  • How do I update my employer information with SpeedyLoans?

    To update your employer information please call 866.977.3339 or email cs@ispeedyloans.com
  • How do I update my bank information with SpeedyLoans?

    If you currently have an active loan, please call 866.977.3339 or email cs@ispeedyloans.com

    Please be prepared to fax, text, or email a copy or photo of a voided check or bank statement for the new bank account to SpeedyLoans. If you are submitting a voided check, please do not submit starter checks, as we do not accept these as valid proof of bank information. Please do not submit any bank information through social media.

Loan Applications (6)

  • What do I need to have ready when I apply for a loan?

    Please have the following ready when applying in-store and online:
    • Verified bank account and voided check (if applicable)
    • Valid Driver’s License/State ID
    • Current proof of income ( ex. pay stub or benefits letters)
    • Proof of residency (2 recent pieces of business mail)

    Proof-of-income may include a government benefits award letter with a recent bank statement displaying proof of direct deposits within the last 30 days.
  • Do I need to fax or email any documents?

    Yes, these documents include:
    • Verified bank account and voided check (if applicable)
    • Valid Driver’s License/State ID
    • Current proof of income ( ex. pay stub or benefits letters)

    Proof-of-income may include a government benefits award letter with a recent bank statement displaying proof of direct deposits within the last 30 days.
  • Can I apply for a personal loan if I have less-than-perfect credit?

    Yes, less than perfect credit will not prevent you from qualifying for a SpeedyLoans product. Even if you have been turned down by other lenders, we may be able to assist you in obtaining a convenient credit option that fits your needs.
  • How will I know when I have been approved for an personal loan?

    Online applicants will receive an email notification when approved; In-store applicants will receive instant approval notifications in most cases.
  • Will I receive emails and/or text messages from SpeedyLoans?

    iSpeedy Loans uses email and text communications to keep you informed about your approval, payment reminders, promotions, events and more. Receiving email communications from SpeedyLoans ensures that you receive important information about your account. concerning your account.
    To ensure you receive important emails from SpeedyLoans, please add our email address, cs@ispeedyloans.com, to your address book as a trusted contact.
  • How Can I Participate in the Refer-A-Friend Program?

    Our Refer-A-Friend program allows you to earn while sharing SpeedyLoans with your friends, family members, and co-workers. For each friend that you refer by following the steps below, you’ll get $50… and your friend receives $25, too!*
    It’s simple.
    1. Copy the customized link in the customer portal and share it with your friends!
    2. They apply for a loan using your portal link or by providing your name or Referral ID number.
    3. If your friend is approved, you will receive up to $50 and they will get up to a $25 credit towards their loan.*

    *Restrictions may apply. Referring customer name or ID number must be presented at time of new loan origination in order to be eligible. Checks may be issued instead of cash. Offer is subject to termination at any time.

Loan FAQ (4)

  • What is a personal loan?

    A personal loan is a loan that is paid back through a series of payments from your personal income.
  • How much money can I receive from SpeedyLoans?

    The amount of many that you’re approved for is based on a number of factors, some of which are collected from the information you provide in your original SpeedyLoans application.

    There are also state-mandated loan amount limits. Please visit your state page to view loan rates & terms.
  • What is the finance charge?

    If you currently have an active loan, please contact our Customer Service Team via email at cs@ispeedyloans.com or by phone at 866.977.3339

    Please see our rates & terms pages by state for more information:
  • What are my personal loan repayment options?

    You can take advantage of the following personal loan repayment options:
    • Installment Payments: You may pay back your loan principal plus accrued fees through a number of scheduled payments made over the loan term.
    • Full Payment: You may pay back your loan in full at any time without any prepayment charges.
    • Early or Partial Payment: You may make an early or partial principal payment on your loan at any time with no prepayment penalties.

Missed Payments (2)