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FAQ

YOU ASK…WE ANSWER

Here’s where you’ll find all the answers to your questions. Still can’t find the answer you’re looking for? Don’t hesitate to call 866.977.3339 to speak to one of our friendly customer service representatives, or contact us online.

My Profile

  • How do I change my SpeedyLoans password?

    To update your SpeedyLoans password, follow these steps:
    • Log into your SpeedyLoans online customer portal account
    • Under "MANAGE ACCOUNT", select "CHANGE PASSWORD"
    • Type in your current and new passwords and select "NEXT". Your password is now updated.
  • How do I update my bank information?

    If you currently have an active loan with SpeedyLoans please call 866-977-3339 or email cs@ispeedyloans.com

    Please be prepared to fax, text, or email a copy or photo of a voided check or bank statement from your new bank account. Also, if you are submitting a voided check, please do not submit starter checks, as we do not accept these as valid proof of bank information.
  • How do I update my employer information?

    To update your employer information with SpeedyLoans, please call 866.977.3339 or email cs@ispeedyloans.com.
  • How do I update my SpeedyLoans customer profile?

    To update your SpeedyLoans account information, please call 866.977.3339 or email cs@ispeedyloans.com.
  • What if I forgot my SpeedyLoans password?

    To reset your SpeedyLoans password, follow these steps:
    • Click the "NEED HELP?" link under the customer login section in the top right corner of the website
    • Select "I FORGOT MY PASSWORD" and fill in your username. Then select "NEXT"
    • Select your preferred communication method and select "NEXT". You will be sent a unique PIN that will allow you to reset your SpeedyLoans password.
  • What if I forgot my SpeedyLoans username?

    Please call 866.977.3339 to reset or retrieve your SpeedyLoans username.

    *Hint - Your username may be your email address.

Loan FAQ

  • What is a personal loan?

    A personal loan is a loan that is paid back through a series of payments from your personal income.
  • How much money can I recieve from SpeedyLoans?

    The amount of many that you’re approved for is based on a number of factors, some of which are collected from the information you provide in your original SpeedyLoans application.

    There are also state-mandated loan amount limits. Please visit your state page to view loan rates & terms.
  • Is Same Day Funding Available?

    When you apply with all required documents, signatures, and receive approval before 11:30a CST, you are eligible to receive your cash in your bank account the same day. Restrictions may apply.
  • What is the finance charge?

    If you currently have an active loan, please contact our Customer Service Team via email at cs@ispeedyloans.com or by phone at 866.977.3339

    Please see our rates & terms pages by state for more information:
  • What are my personal loan repayment options?

    You can take advantage of the following personal loan repayment options:
    • Installment Payments: You may pay back your loan principal plus accrued fees through a number of scheduled payments made over the loan term.
    • Full Payment: You may pay back your loan in full at any time without any prepayment charges.
    • Early or Partial Payment: You may make an early or partial principal payment on your loan at any time with no prepayment penalties.

Loan Applications

Missed Payments